Refund Policy

Cancellation & Refund Policy for Byteorc

At Byteorc, we strive to provide high-quality digital products and a smooth purchasing experience. Please review our Cancellation & Refund Policy carefully before making a purchase. By completing a transaction on our website, [www.byteorc.com], you agree to the terms outlined below.

1. Digital Product Sales - No Cancellation

Since Byteorc deals exclusively with digital products, all sales are considered final. Once a digital product has been purchased and delivered, it cannot be cancelled. Please review your order carefully before completing the purchase.

2. Refund Policy

We understand that sometimes technical issues may arise. Refunds will be considered under the following conditions:

  • Failed Delivery: If you do not receive the digital product after a successful purchase, and our support team is unable to resolve the issue, a refund may be issued.
  • Technical Errors: In the case of significant technical errors or file corruption that prevents you from accessing the purchased product, you are eligible for a refund if the issue cannot be resolved within 7 business days of reporting the problem to our support team.

Note: Refund requests due to a change of mind, lack of usage, or non-compatibility with specific software/other digital products will not be honoured. Please ensure that your system meets the requirements listed for each product.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact Us: Email our support team at [email protected] with your order number, proof of purchase, and a detailed explanation of the issue.
  2. Investigation: Our team will investigate your claim within 2 business days. During this time, we may request additional information to resolve the issue.
  3. Resolution: If our support team cannot resolve the problem, we will proceed with a refund via the original payment method.

4. Payment Processing by Payment Gateway Partner

All payments on Byteorc are processed securely through our payment gateway partner. Refunds, when applicable, will be processed back through gateway to the original method of payment. Depending on your bank or card issuer, it may take 7 business days for the refund to be reflected in your account.

Please note: Byteorc is not responsible for delays in the refund process due to payment gateway procedures or bank processing times.

5. Chargebacks & Disputes

If you have a dispute regarding a payment, we recommend contacting our support team first so that we can resolve the issue. Initiating a chargeback without reaching out to us may lead to delays in resolving your case.

If a chargeback is raised with your bank or credit card company, we will provide documentation to support the validity of the transaction, including details of your order and our communications.

6. Changes to This Policy

Byteorc reserves the right to modify this Cancellation & Refund Policy at any time. Changes will be effective when posted on the Site. We encourage you to review this policy periodically to stay informed.

7. Contact Us

If you have any questions about our Cancellation & Refund Policy or need assistance, please contact us at:

  • Email: [email protected]
  • Address: Luksar, Greater noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201310

By purchasing digital products from Byteorc, you acknowledge that you have read and understood this Cancellation & Refund Policy and agree to the terms stated herein.